This course focuses on the development of a comprehensive knowledge and understanding of the challenges, opportunities and limits of dialogue with communities – including intercultural communication, accountability and strategy – to build constructive relationships.

  • Describe the role of dialogue to facilitate the design and success of project implementation and apply a real accountability towards affected populations
  • Master the concepts of Dialogue with Communities, Community Engagement, Communication with Communities (CWC), Participation, Accountability, IEC, Acceptance & Perception
  • Analyse the impact acceptance and accountability concerns have on project implementation
  • Define a framework of monitoring and evaluation of communication in a process of community engagement.


  • Information needs of the affected population
  • Intercultural communication
  • Acceptance and accountability
  • Management of rumors and risk communication
  • The use of information technologies
  • Participatory video or theatre
  • Monitoring and evaluation DWC
  • Professionals in the humanitarian, development or social sector looking to develop their competencies as well as reflect and capitalise on their experiences.
  • Professionals from other sectors who wish to increase their understanding of the humanitarian sector for a potential career change.
  • Graduate students with relevant volunteer or intern experience, looking to undertake a post-graduate course with a view to entering the humanitarian sector.

For more details on the enrollment process visit this page.


Documents required:

  • CV (Résumé)
  • Scanned copy of passport

More information about the admission process can be found on our application page.

  • Participatory approaches with crisis-affected communitiesDates 19 - 23 April, 2021
  • Participatory approaches with crisis-affected communitiesDuration One week
  • Participatory approaches with crisis-affected communitiesLocation Residential (Geneva)
  • Participatory approaches with crisis-affected communitiesLanguage English
  • Participatory approaches with crisis-affected communitiesCREDITS 2 ECTS
  • Fee CHF 1'500
  • Application Deadline 2 weeks before the start of the course. For candidates who need a VISA: 6 weeks before the start of the course.