This executive short course focuses on the development of a comprehensive knowledge and understanding of the challenges, opportunities and limits of dialogue with communities – including intercultural communication, accountability and strategy – to build constructive relationships. Based on the experience and know-how of various organisations, the course is a mix of theory and practical exercises.

A printable “course-at-a-glance” document is available here.

Objectives of the course:

At the end of the course, you will be able to:

  • Analyse the impact acceptance and accountability concerns have on project implementation.
  • Develop critical analysis on the scope of present experiences in terms of Dialogue with Communities and Accountability
  • Identify emergence of rumours and adopt an adapted communication response
  • Distinguish the various tools and strategies experienced to develop the dialogue according to its different objectives.
  • Apply a strategy for acceptance to a case study.



Around 50 hours of work for the whole course, including:

• Approximately 20 hours of face-to-face teaching (lectures, debate, group work)
• Approximately 30 hours of self-study time (pre-readings, reflexive analysis, case study)

Structure of the course

• Concepts and definitions related to participatory approaches and dialogue with communities
• Accountability & Feedback mechanisms
• Intercultural communication
• Humanitarian anthropology
• Participatory communication
• Management of rumours
• Monitoring & Evaluation of participatory approaches

• Professionals in the humanitarian, development or social sector, specifically field staff, looking to develop their competencies in communication and dialogue.
• Professionals from the communication sector who wish to increase their understanding of Communication methods and philosophy in humanitarian projects.

This course is particularly indicated for humanitarian field workers and managers.


Admission requirements:

  1. a university qualification (bachelor’s degree or equivalent);
  2. at least three years of relevant professional experience;
  3. excellent command of English;
  4. motivation working in the humanitarian sector.


Documents required:

  • CV (Résumé)
  • Scanned copy of passport
  • A passport photo (.jpg format).


More information about the admission process is available on our application page.

As a Centre which prides itself on being agile, it is with pleasure that we can announce that all our upcoming short courses in 2021 will be available to online and residential students. We are adapting not only to the current global challenges linked to COVID19, but also to the increasing aim to make our courses as inclusive as possible by making more available online.
  • participants can choose either a residential or online option
  • participants inside Europe can choose residential, but they have to follow the sanitary restrictions when they travel to Switzerland (PCR test or quarantine)
  • participants outside of Europe need to choose online (no visas are available at the moment)
  • Participants should expect approximately four hours of live sessions per day – they will be scheduled between 9am – 4pm Geneva time (the exact schedule will be communicated 10 days before the course)
  • All live lecture sessions will bring online and residential participants together (both groups combined)
  • Break out groups online (for online students)
  • Break out groups face to face (for residential students)
  • Other material (videos, readings etc.) available online 
  • Participatory approaches with crisis-affected communitiesDates 19 - 23 April, 2021
  • Participatory approaches with crisis-affected communitiesDuration One week
  • Participatory approaches with crisis-affected communitiesLocation Online or Geneva
  • Participatory approaches with crisis-affected communitiesLanguage English
  • Participatory approaches with crisis-affected communitiesCREDITS 2 ECTS
  • Fee CHF 1'500
  • Application Deadline 2 weeks before the start of the course. For candidates who need a VISA: 6 weeks before the start of the course.