This course has been developed to support healthcare professionals operating in low and middle-income countries in managing healthcare incidents. Despite the dedication and skills of healthcare professionals, incidents in the healthcare field remain unfortunately a reality. When things go wrong it is important not to blame the individuals involved but to look deeper into the root causes of the incident and learn from a process/system perspective. This course will provide for the participants a solid understanding of the key concepts, strategies, and tools necessary to reduce and prevent risks, mistakes, and harm to patients during healthcare delivery in humanitarian settings.
This course is delivered in partnership with the International Committee of the Red Cross (ICRC), Médecins sans Frontières (MSF) and the Geneva University Hospitals.
More information on this course is available in the printable “Course-at-a-glance” document.
Objectives
• Define what are the key concepts related to Quality of care
• Identify and analyse a patient safety incident
• Implement “best practice” tools to prevent a recurrence of the incident
• Create a safety culture and team in your work environment
Stucture of the Course
• Key concept of Quality of Care
• Transformative concepts of effectiveness and safety
• Challenges in humanitarian settings
• Healthcare related incident analysis following the “London protocol”
• Communication and patient incident disclosure
• Second victim and regrets management
• Just culture
• Safety culture
• Team building and communication: SBAR, TeamSTEPPS (Team Strategies and Tools to Enhance Performance and Patient Safety)
• Professionals in the humanitarian, development or social sector looking to develop their competencies in patient safety management
• Professionals from any other sectors (private, academic, etc) who wish to increase their understanding of the challenges associated with managing patient safety in a humanitarian setting
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Prof Karl Blanchet
Designation: Director & Professor, Faculty of Medicine, University of Geneva
1. A university qualification (Bachelor’s degree or equivalent)
2. At least three years of relevant professional experience
3. Speaking command of English
4. A strong motivation to work in the humanitarian sector
Dates
5 - 16 June, 2023
Duration
2 weeks
Location
Online
Language
English
CREDITS
2 ECTS- Fee 1,700 CHF
- Application Deadline 14 May, 2023