Executive Short Course

Advanced Cours­e on AI-Enhanced Negotiation in Health Emergencies

The Advanced Course on AI-Enhanced Negotiation in Health Emergencies prepares practitioners to manage high-stakes negotiations in humanitarian and health crises, including conflicts, pandemics, climate disasters, and mass displacement. In such environments, structured negotiation planning is essential to achieving effective outcomes.

This course provides practical tools to analyse negotiation contexts, assess stakeholder positions, anticipate challenges, and develop strategies. Participants will learn to design and optimise an AI assistant using ChatGPT to support scenario planning, risk assessment, and decision-making. AI-driven tools enhance strategic thinking by generating insights, improving communication, and streamlining complex negotiations.

By integrating AI, practitioners can strengthen negotiation processes, build trust with stakeholders, and improve coordination in crisis response. The course explores AI applications in humanitarian diplomacy, emergency response, and conflict resolution, ensuring professionals can navigate diverse negotiation settings effectively.

As crises increase in frequency and complexity, AI-Enhanced Negotiation in Health Emergencies will be crucial in improving response strategies. The course also examines ethical considerations, ensuring responsible AI use in humanitarian contexts.

Participants are encouraged to subscribe to ChatGPT Plus for advanced real-time negotiation support and deeper analytical capabilities. The course offers hands-on guidance in leveraging AI tools to structure negotiations, manage adversarial relationships, and mitigate risks.

This specialised training equips professionals with essential skills to enhance negotiation strategies, apply AI-driven insights, and improve humanitarian crisis response.

Certification is awarded by the University of Geneva upon successful completion, underscoring the programme’s academic rigour and professional relevance.

Further details on course structure, workload, objectives, target audience and admission criteria are provided below.
This localised course is subsidised by the Ville de Genève.

Course outline PDF

  • 13 - 17 July 2025

  • 5 days
  • Amman, Jordan
  • English
  • 2 ECTS (certification awarded upon successful completion)

  • Subsidised by the Ville de Genève
    Full price: CHF 800
    Special Rate: CHF 400. Available exclusively to nationals or staff from local/national NGOs, CBOs, government, INGOs, or IOs in low/middle-income countries (OECD DAC list) with salaries aligned to local living costs. Proof required.

    Application form for partial tuition waivers

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  • Analyse complex political and social environments in times of crisis, utilizing AI-powered tools to analyse complex environments, assess the positions of the parties, mitigate risks, identify patterns among stakeholders and leverage influence more effectively;
  • Design a robust plan to set up and facilitate a professional dialogue on high-stake contentious issues and frame this plan in a shared vision;
  • Define the conceptual framework of a complex negotiation process based on a thorough analysis of the environment, the stakeholders involved, their respective positions, interests and motives; ,
  • Draw from the experience of field practitioners in the planning and undertaking of complex negotiation processes.

Around 50 hours of work, including:

  • 5 hours of asynchronous online session focused on the acquisition of the essential negotiation tools and the crafting of an AI Assistant.
  • 5 hours of synchronous online session to accompany participants in their learning journey on negotiation and AI.
  • 5 hours of preparatory work and evaluation for the onsite course.
  • 35 hours onsite, including case-based scenarios, simulations and dialogue with experienced practitioners.

The course is structured as such:

  1. Asynchronous online modules on the “Essentials of Frontline Negotiation” & “Crafting of an AI Assistant”
    • Basic tools to plan negotiation in a systematic manner
    • Technical briefing on how to craft and manage an AI Assistant
  2. Online synchronous session to accompany participants and test their AI models on real-case scenarios.
  3. Advanced negotiation course onsite
    • Advanced tools and methods to plan a negotiation in a complex environment
    • Case-based exercises and simulations are designed to ensure the acquisition of tactical knowledge to navigate complex negotiations
    • Current challenges and dilemmas of frontline negotiation with the support of seasoned practitioners
  • Health and humanitarian professionals in the Middle East, especially those working in crisis-prone environments
  • Staff from non-governmental organisations (NGOs)
  • Staff from ministries of Health and related government officials in the region
  • Graduate students in humanitarian health and social affairs with a focus on the Middle East
  • Professional networks and associations related to health and humanitarian work in the region
  1. a university qualification (Bachelor’s degree or equivalent)
  2. at least two years of relevant professional experience
  3. excellent command of English (minimum level B2)