Situational intelligence at the service of quality

This certificate addresses the dynamics and components that guarantee the quality management of adapted projects and cohesive teams. It integrates fundamental principles such as inclusion and diversity, do no harm, accountability and participation into processes, methods and tools of project and people management.

At the end of the CAS, participants will be able to apply a qualitative framework in order to manage projects and teams in line with local and international prerogatives.

More specifically, following the Result-Based Management approach and taking into account ethical issues, specificities of contexts and organisations’ mandate, you will be able to:

  • Manage people according to the key principles of leadership for diversity, inclusion and duty of care
  • Design and implement inclusive and coordinated humanitarian projects
    • Analyse humanitarian contexts
    • Assess needs and capacities of local population
    • Plan and program responses
    • Monitor and evaluate progress and results
  • Critically review existing projects and people management practices


Around 250 hours of work, including:

  • E-learning courses (self-study)
  • Live sessions

Individual and group work: readings, videos, pool surveys, self-tests, case studies, reflexive analysis, forum discussions, etc.

Online (combination of self-study and live sessions). Live sessions take place 2-3 times per week. All live sessions are in group and mandatory – Usually from 13h15 to 15h45 (CEST).
Online course requires 20-25 hours of dedicated work per week. To fully engage in all learning activities, we recommend that participants take some time off and adapt their professional activity accordingly and with flexibility.


  • Introduction
  • Module 1: Humanitarian Leadership and People Management
  • Module 2: Analysing Context
  • Module 3: Assessing Needs and Capacities
  • Module 4: Planning Projects and their Monitoring Systems
  • Module 5: Programming Resources and Implementing Interventions
  • Module 6: Monitoring and Evaluation
  • Closure and final assignment
  • Professionals in the humanitarian, development or social sector looking to develop their competencies in leadership, people and project management, as well as reflect and capitalise on their experiences
  • Professionals from any other sectors (private, academic, etc) who wish to increase their understanding of the humanitarian field for a potential career change
  • Graduate students with relevant volunteer or intern experience, looking to undertake a postgraduate course with the desire to enter the humanitarian sector

Applications sent after the closing date and/or incomplete, will not be considered.

  • Admission criteria
    • A Bachelor’s degree or equivalent from a Swiss or foreign university;
    • At least two years of relevant professional experience;
    • Excellent command of English (see below)
  • Required documents
    • CV (Resume)
    • Highest educational qualification obtained
    • Proof of English language competence to be dated less than 2 years (see details below)
    • Work certificates/official document from your current and the previous two job positions
    • Two recent letters of recommendation (academic and/or professional) signed and with direct mention of the programme of your choice
    • Portrait photo (ID format)
    • Scanned copy of passport
  • Language Requirements

The minimum required English level is C1. Providing a language certificate is mandatory, except in the two following cases:

      1. If you are a native English speaker, please provide a copy of your passport as proof.
      2. If you have worked for at least five years in English with MSF or ICRC, please provide a copy of the English test you have undertaken internally with your employer.

Recognized Tests and Scores:

      • Cambridge English Advanced (CAE): 180-199
      • Cambridge English First (FCE): 180-190
      • C1 Business Higher
      • IELTS: 6.5-7.5
      • TOEFL iBT: 95-120
      • TOEIC Listening & Reading: 945
      • TOEIC Speaking & Writing: 360
      • PTE General Level 4
      • PTE Academic: 76-85
      • Duolingo: 130
      • EF SET (CEFR): C1
  • Application procedure

To submit your application, please follow the four steps below:

      1. Go to the page of the course of your interest and click “apply”
      2. Fill in the application form on the online platform
      3. Upload all requested documents
      4. Submit

Please note that the processing of an application may take up to three weeks.
Applications sent after the closing date and/or incomplete will not be considered.

Once you have submitted your application, you will receive a confirmation by e-mail. Please note that the Selection Committee may take up to three weeks to validate an admission request.

We kindly ask you to take note of our cancellation policy.

For more information about the application process, please send us an email.

Students are required to have:

Broadband/high speed connection – 2.5 Mbps minimum.
• Please note that most weekly content and activities is accessible via phone, but a PC/laptop/tablet is preferred
• microphone and webcam